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Consolidating touch points for retention

Inside Higher Ed

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid. Image: One-stop services are not new to higher education. Is this diversity newsletter?:

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Bridging Research and Practice

Diverse: Issues in Higher Education

Back in September, Western Michigan University—a public research institution located in the southwestern corner of the state—released its fall 2024 enrollment and retention numbers, much to the delight of the school’s provost, Dr. Julian Vasquez Heilig.

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