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Advocate

Educational Policy

Program Review

Education Department to use secret shoppers to catch colleges lying

Inside Higher Ed

MARCH 15, 2023

Advocates for students praised the department’s decision to use secret shoppers, saying it shows ED is taking more proactive measures to do its job on behalf of students. Other tools include audits, investigations and program reviews. The Office of Federal Student Aid has not used secret shoppers before.

Department

Department Education College Postsecondary Education

Washington Update: Dismantling the Department of Education and Redefining Oversight for Higher Ed: Changing Higher Ed podcast 252 with Host Dr. Drumm McNaughton and guest Tom Netting

The Change Leader, Inc.

MARCH 25, 2025

With over 30 years of experience in federal higher education policy, Tom is a frequent contributor to the program and a trusted Washington insider. This office, central to administering student financial aid programs, saw substantial staff losses.

Department Of Education

Department Of Education Department Education Administration

Education Department to use secret shoppers to catch colleges lying

Washington Update: Dismantling the Department of Education and Redefining Oversight for Higher Ed: Changing Higher Ed podcast 252 with Host Dr. Drumm McNaughton and guest Tom Netting

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