College Leadership Retention Technology 
Inside Higher Ed
OCTOBER 28, 2022
Image: DENVER—In a packed ballroom at Educause’s annual conference on Thursday, Susan Grajek, the organization’s vice president for partnerships, communities and research, laid bare higher education’s top 10 technology issues for 2023. “In 2023, institutional and technology leaders are ready for a new approach.”
Diverse: Issues in Higher Education
AUGUST 28, 2023
Academic leadership: Developing a pipeline of leaders for academic positions, including department chairs, deans, and academic program directors. Administrative leadership: Identifying individuals with leadership potential for administrative roles, such as finance, human resources, information technology, and student affairs.
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EAB
JUNE 27, 2023
Ninety-nine percent of respondents agree better customer service is essential to student retention, which creates an urgent need for institutions to become more service-oriented and responsive to students’ concerns and questions. 62 percent recognize that students must take time away from their families and jobs to resolve college issues.
Diverse: Issues in Higher Education
APRIL 1, 2025
As her work progressed, Stout recognized the potential these colleges had in their surrounding communities. As technology developed, she embraced it. My data mindset was shaped very early in my leadership career, Stout says in an interview with Diverse.
EAB
MAY 30, 2023
Streamline Onboarding: At Pikes Peak Community College, in 2016 only 20 percent of students were matriculating directly from high school, and 60 percent of applicants never enrolled. And students who engaged with self-guidance technology were twice as likely to register for classes than those who did not.
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