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Education Department to use secret shoppers to catch colleges lying

Inside Higher Ed

Other tools include audits, investigations and program reviews. The department’s decision to use secret shoppers is “four decades overdue,” he said. The Office of Federal Student Aid has not used secret shoppers before.

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Washington Update: Dismantling the Department of Education and Redefining Oversight for Higher Ed: Changing Higher Ed podcast 252 with Host Dr. Drumm McNaughton and guest Tom Netting

The Change Leader, Inc.

With massive staff reductions, rollback of key civil rights regulations, and a stunning shift of student loan collection authority to the Small Business Administration, higher education institutions now face a regulatory landscape unlike any before. Three Takeaways for Higher Education Presidents and Boards 1.